Who we are
Leads Craft Marketing (LCM) is a digital marketing and lead-generation company based in Noida, Uttar Pradesh, India. We help businesses grow through marketing, automation and technology services. Our website is www.leadscraftmarketing.com.
What information we collect
Depending on how you interact with us, we may collect:
- Contact details: name, phone number and email address
- Business details: business name, business location and website or social media link
- Enquiry details: service you are interested in, monthly marketing budget, biggest challenge, preferred contact method and your message
- Form metadata: which page you submitted from and the type of form used
- Technical data: browser type, device information, IP address and similar data collected through hosting logs or analytics tools when enabled
We collect this information when you fill in a form, contact us by email or phone, message us on WhatsApp, or otherwise choose to share it with us.
Why we collect it
We use your information to:
- Respond to your enquiries and requests
- Provide consultations and discuss how we can help your business
- Deliver and manage services if you become a client
- Follow up on leads and keep conversations moving forward
- Send relevant marketing communication where you have given consent or where we have a legitimate business interest to do so
- Improve our website, campaigns and user experience through analytics
- Meet legal, accounting or compliance obligations when required
How we use your data
We use the information you provide to understand your needs, prepare proposals, coordinate projects and communicate with you about services. We do not use your data for purposes that are materially different from those described here without informing you.
If you request a free consultation or contact us, we may reach you by phone, email or WhatsApp using the details you submitted. See our Communication Policy for more detail.
How we share data
We may share information with trusted third parties who help us operate our business, including:
- CRM and form tools — to receive, store and route enquiries
- Email service providers — to send notifications and replies
- WhatsApp and communication platforms — when you contact us or when we follow up through channels you have used or requested
- Hosting and analytics providers — to run and measure our website
- Professional advisers or authorities — when required by law or to protect our legal rights
We do not sell your personal contact data. We ask service providers to handle data responsibly and only for the purposes we specify.
Data retention
We keep enquiry and client-related information for as long as needed to respond, provide services, maintain business records and comply with applicable requirements. When data is no longer required, we take reasonable steps to delete or anonymise it.
Your rights and how to make a request
Depending on applicable law, you may have rights to access, correct, update or request deletion of your personal information, or to object to certain processing. To exercise these rights, email support@leadscraftmarketing.com with your name, contact details and the nature of your request. We will respond within a reasonable timeframe.
If you are unhappy with how we handle your data, you may also have the right to lodge a complaint with the relevant data protection authority in India.
Security measures
We use reasonable technical and organisational measures to protect information, including secure hosting, access controls and careful selection of third-party tools. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's data
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us data, please contact us and we will take appropriate steps to remove it.
Third-party links
Our website may link to third-party sites such as social networks, calendar tools or partner platforms. We are not responsible for the privacy practices of those sites. Please review their policies before sharing information with them.
Updates to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of our website after changes means you accept the updated policy.
Contact us
For privacy questions or data requests, contact Leads Craft Marketing:
Email: support@leadscraftmarketing.com
Phone / WhatsApp: +91 8882921155
Address: Noida, Uttar Pradesh, India